About us
of call centers but what we do
is so much more than that.
Customers worldwide
Business contracts
English, Spanish, russian languages and more
First Call Resolution
Satisfaction Rate
About us
Who we are
Tres Commas is an experienced BPO provider with knowledge and expertise across multiple industries. Powered by cutting-edge technologies and adeptly trained, multilingual staff, our call center services perpetually deliver exceptional customer support and impressive sales results for our many global partners.
Our team manage and support some of the world's leading organizations day-to-day, non-core operations, as well as the upselling and cross-selling of products and services in 10+ languages. Because our success is wholly dependant on your success, you can trust that we always have your interests at heart.
People
Leadership Team
Daniel Schapiro
Founder
About Daniel
A serial entrepreneur with extensive business interests across multiple industries, Daniel founded Tres Commas in 2017 to provide exceptional outsourcing services that met his exacting standards and expectations. Daniel is the driving force behind our company with his 20 years worth of experience in business, executive-level sales, business schools, talent development, and leadership.
Yehuda
Co-founder & Chief Executive Officer
About Yehuda
An accomplished CEO with an impressive track record of leading companies from London to Kyiv, Yehuda is a co-founder of Tres Commas and confidant of our other founder Daniel. Yehuda's strengths are in his strong work ethic, strategic planning, implementation skills. Yehuda brings both shrewdness and deep operational experience to our company.
Angelina Smirnova
Chief Operating Officer (COO)
About Angelina
Angelina is an individual who gets things done. Her solid problem-solving ability, excellent interpersonal skills and talent for aligning business objectives with customer experience and compliance strategy were fundamental to appointing Angelina to this position. Angelina is a skilled multi-tasker who regularly works on numerous projects simultaneously.
Diana Rybachuk
Chief Financial Officer (CFO)
About Diana
With a strong background in corporate finance and accounting, Diana brings us a wealth of experience previously working at UniCredit Bank Ukraine, investment holding Vertex Invest Group and Ukrainian Interbank Currency Exchange. Her in-depth understanding of balance sheets, cash flow management, budgeting, and general finance ensures our books are always in order.
Indre Miceviciute
Chief Human Resources Officer (CHRO)
About Indre
An integral part of our leadership team, Indre leads our HR depatment that includes talent acquisition, recruitment, training and development programs. Having worked in Ireland, Cyprus, Lithuania, America and Ukraine, Indre's wealth of international HR experience is invaluable to our company and gives us the edge over our competitors.
Oleg Grecky
Chief Technology Officer (CTO) & CyberSecurity
About Oleg
An IT expert with 15 years of experience in network engineering and Windows administration, Oleg is why our partners and we feel safe and protected. Oleg leads internal and external technology strategy, infrastructure, maintenance, risk assessment, security protocols and more. Oleg simplifies the most complex IT issues with ease.
Viktor
Talent Development & Training Director
About Viktor
Tasked with overseeing our professional development programs, training initiatives, and career growth opportunities for our sales, support, compliance, and quality control departments, Viktor is a strategic thinker and proactive member of our leadership team. From business coaching in China to sales training in Italy, Viktor provides us a global outlook to best practices.
Andrew Smirnov
Quality Assurance Director
About Andrew
Leading our team of quality assurance professionals, Andrew built this department from the ground up in only 3 years. Responsible for maintaining company standards in the sales, support and customer experience departments, Andrew and his team evaluate call and email communications across all locations to identify where training is required.
Igor Korniienko
Senior Legal Adviser
About Igor
Previously a consultant at KPMG, Igor is now part of our senior legal services team advising and updating our leadership and partners on all legal matters. Igor is an experienced lawyer with a Master of Law degree from Taras Shevchenko National University in Kyiv, Ukraine. The legal insight he provides is crucial to our operations.
Nina Serbin
Talent Acquisition Team Leader
About Nina
Responsible for attracting, selecting, and hiring of talent, Nina works hand-in-hand with our chief HR officer Indre. Nina oversees our full-cycle recruitment process, managing all administrative duties and monitoring initiatives between departments. An experienced HR profesional that also holds a Master's degree in Finance.
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More about Tres Commas
Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect
balance of technical expertise and a deep understanding of the intricacies of an outsourced call center. These advantages allow us to get in close touch with our clients to discover quickly how they can amplify their business processes and rise
Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect