You meet your manager and together you determine the optimal size of the team on your account, timeline of services, roadmap and KPIs
We gather the team for your account, create unique scripts and develop the guidelines for your clients’ journey
We train the team for any situation
We begin interactions with your clients
With the feedback we receive from you and your clients, we continuously improve on our process and optimize it for maximum growth
Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect balance of technical expertise and a deep understanding of the intricacies of an outsourced call center. These advantages allow us to get in close touch with our clients to discover quickly how they can amplify their business processes and rise above the competition using our extensive experience in outsourced customer support, outsourced cold calling, and live chat outsourcing.
Your brand deserves recognition, and here at Tres Commas we are making sure that your employees focus on delivering the best service to your customers while we perform system maintenance and handle all communication with your target audience.
Our call center operates in multiple languages and is ready to immediately process any request.
We are working with different levels of support, communicating with entry-level users as well as seasoned engineers. You can set up a collaboration between our specialists and your technical departments or rely solely on our staff. We also provide a seamless workflow, from Tier 1 to Tier 2 support levels.
We consider sales an art form. Selling the right product at the right time at the right price to the right individual requires a certain degree of inspiration. Not everyone can do this. We’ve spent years perfecting our proprietary selling techniques for every specific type of business there is. We particularly thrive in situations where you have an excellent product or service but having difficulties generating leads and increasing sales. We have a developed organizational structure comprising the highest-mark multilingual sales representatives standing by to address your every whim and drive your revenue sky-high.