Support Operations Service

Process

How it works

Needs Analysis

Our business team thoroughly evaluates your current performance and productivity to identify the challenges and where improvements can be made.

Talent Allocation

We select the right team with the knowledge and expertise in your specific industry. Unique scripts are created to train our sales and support teams to achieve optimum results.

Time to Go Live

We begin interacting with customers and prospects. Every aspect of the teams performance is monitored, and we provide detailed reports with their key performance indicators (KPI's).

Reviews

What our customers say

David Evans Customer support specialist

We are delighted with the call support provided by the Tres Commas agents. As the saying goes, “third time’s a charm”, and after trying two companies previously, this company actually provided the customer support service they promised us from day one. I have no problem in recommending their services to others.

Robert Novak Master Technician

When our business launched, we were fortunate to be inundated with enquiries for our services. With restaurants and take-away's closed due to COVID, we experienced incredible demand and couldn't keep up with calls and emails. Within two weeks, Tres Commas were up and running and handling all of our client communications for us. They understood exactly what we needed, suggested some minor improvements to our processes, and it's been smooth sailing ever since—fast, affordable and reliable service.

Amanda Raymonds Client care department team lead

As experts in what we do, we thought that the business would come to us with some advertising. Six months in, and with few leads to go on, we were all seriously considering new careers. One of our team found Tres Commas quite by accident since none of us had any idea such services existed? After only three meetings, they proposed a way forward which we could barely afford at the time but decided to take a risk on anyway. Three months into their plan, we experienced a 43% increase in leads, which our sales manager converted many of into new business, making the whole effort worthwhile. And that’s no lie, thanks guys!

Sarah Dimerman CRM specialist

The work ethic of Tres Commas guys is outstanding - in their masterful hands, every problem turns to an advantage. They largely assisted me with a confusing variety of challenges we had at the moment.

Robert S. Fielding Master Technician

We were in the middle of an immersive working process when one of our technical specialists found our call center technical support wasn’t strong enough to conduct all crucial sales operations. Then we consulted TC experts who were eager to help us out and deliver their professional help.

Kendra Hutchins Publisher

To be honest, Tres Commas is the best call center company I stumbled on so far. The guys were of great help to me, eliminating all issues I was going through. Our call center specialists didn’t have enough expertise to meet the demands of our clients, so we contacted TC guys and they helped our sales increase.

Darryl Stochansky CMO

My company was going through major issues regarding its product offering. We lacked the human resources for conducting critical operations aimed at making a successful product offer. The Tres Commas team helped us overcome the problems and proved that legit call center outsourcing does exist!

Andrey Sovinec Head of Customer Service

We approached Tres Commas to deal with our customer support but, in the end, received so much more. They identified an opportunity to upsell digital products during their support calls, increasing our overall sales by an impressive 13% over three months. Great company to work with! I can’t recommend this company highly enough, very appreciative of their attentiveness and proactive attitude.

More about Tres Commas

balance of technical expertise and a deep understanding of the intricacies of an outsourced call center. These advantages allow us to get in close touch with our clients to discover quickly how they can amplify their business processes and rise

Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect Tres Commas is a tight bunch of like-minded individuals and of companies specializing in call center outsourcing and focusing on one inspiring goal – helping businesses grow. We have developed an impeccable workflow based on the perfect

Support Operations

How much will it cost?

services

What we offer